| Personal Details
|| Veronika Henderson
Date of birth Address
|| 1997 - present
Degree in French and Film Studies, University of London,
Specialist subjects: British Cinema, The Narrative
Royal Latin School, Aylesbury
4 A Levels: French (B), German (C), English (B), Film
7 GCSEs: French (A), German (A), English (A), History (B), Art (A), Maths (B), Economics (B)
| Work experience
Information Officer, Futuroscope, France
Responsible for dealing with enquiries in a busy office, responding to 2,000 enquiries a week. This demonstrated my ability to retain a professional approach and a sense of humour while working under pressure.
Customer Services Assistant
Provided support for customer enquiries.
Dealing with customers' complaints demonstrated my ability to remain calm under pressure. Explaining complex
issues simply and clearly helped me to develop my communication skills.
|| Good working knowledge of Microsoft Word and Excel Spreadsheets
Working knowledge of French and Italian
Current clean driving license
|| Travel: I have travelled extensively and independently in Europe.
Music: I play the guitar in a semi-professional band and have done a number of 'gigs' for school and student clubs
|| Damish Richards Michael Brown
(tutor of University (Customer Service
of London) Manager)
12 Midland Avenue 81 Light Street Oxford London
OX11 3GGR CE 14 7 LSR