Topic 10. The value of team work. Stages of team development

It's not always easy to be a good team member and compromise your own views for the good of the whole, but it works for the betterment of the company. You have to believe in the workings and power of the team and recognize where your own strengths and contribution fit in. You have to be honest, both with yourself and with your team members. You will have conflict within the team and as long as this is controlled then it can be a very healthy element for both the team and the development of the business.

A number of stages as people develop into a team:

1. Membership;

2. Individual influence ( how they and others influence the way things get done in the department)

3. Shared feelings ( When individuals become comfortable with one another as members of the work group, the feelings of the members become more and more important.)

4. Respect for individual differences;

5. Productive teamwork. ( Members know they can learn from one another and they take advantage of opportunities to grow personally and professionally.)

What a team needs to succeed: common goals, high targets, leadership, involvement of all members, open communications

Topic 11. Motivating employees

Keeping people happy is an increasingly tough trick. Not only are employees being pampered, they're getting more money, better benefits and help with personal problems such as child care and financial planning.

Because technology companies face the tightest labor markets, they have been the most aggressive in devising ways to keep workers.

How do you keep workers? Start by making them feel they're part of a special place with a unique culture.

'SATISFIERS' AND 'MOTIVATORS'

It is logical to suppose that things like good labour relations, good working conditions, good wages and benefits, and job security motivate workers. But such conditions do not motivate workers. They are merely 'satisfiers' or, more importantly, 'dissatisfiers' where they do not exist. 'Motivators', on the contrary, include things such as having a challenging and interesting job, recognition and responsibility, promotion, and so on.

However, even with the development of computers and robotics, there are and always will be plenty of boring, mindless, repetitive and mechanical jobs in all three sectors of the economy, and lots of unskilled people who have to do them. One solution is to give them some responsibilities, not as individuals but as part of a team.

Topic 12. Leadership

Importance of leaders

Leaders and managers

Theories of leadership

Trait Theories of Leadership:

1. drive

2. desire to lead

3. honesty

4. self-confidence

5. intelligent

6. job relevant knolege

Behavioral theories of Leadership:

1. autocratic style of leadership (centralizes authority)

2. democratic style ( decentralize authority)

3. lesser-faire ( employees are responsible)

Charismatic theory

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