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Match the phrases on the left with an appropriate explanation on the right. Fill in the grid below
| 1. | office block | A | To increase production, make it twice what it was before |
| 2. | Administrative departments | B | Price of goods and delivery conditions, offered before a sale, quoted |
| 3. | Personnel Department | C | Office buildings |
| 4. | Market Research | D | Details, measurements, etc., of goods required or offered for sale |
| 5. | stock | E | Cost of delivering goods from factory to buyer |
| 6. | to double one’s output | F | The department which deals with employees |
| 7. | line | G | The goods are available for dispatch |
| 8. | quotation | H | Offices where the business side of a firm (sales, advertising, etc.) is carried out |
| 9. | delivery charges | I | Products made by a firm. Often used to mean a series or type of goods. (E.g. a new design for an office desk would be referred to as the new line. |
| 10. | deadline | J | Last possible moment when an event, e.g. delivery of goods, may take place |
| 11. | specifications | K | The investigation of present and future market requirements |
| 12. | in stock | L | There are no more goods for sale until the factory produces (or delivers) further supplies. |
| 13. | out of stock | M | Goods ready for sale |
| 1. | 2. | 3. | 4. | 5. | 6. | 7. | 8. | 9. | 10. | 11. | 12. | 13. |
POST-LISTENING
A
Sum up everything you came to know from the unit about
· Elizabeth Corby
· George Duncan
· Jock Macpherson
· H.G.’s appointment with a Mr. George Duncan
· Mr.Duncan’s visit round the factory
· the information on the company performance H.G. supplied George Duncan with
· the reason why H.G. changed his opinion about George Duncan
B
Make Company Profile* of
· Harper & Grant Ltd.
· G.P. Duncan &Co.
| Unit 3 | An Emergency in the Sales Office |
Phrase list
Listen to the tape and practise the pronunciation of the following words and word combinations, quote the sentences in which they are used in the unit. Consult a dictionary and translate them into Russian.
to be due back from somewhere
to do shorthand
to set letters out
to sort the letter and to stamp it with today’s date
an ‘’in’’/ ‘out’ tray
to take action
stationery
letterheads
the file under Bills of Lading
Hold on!
the hold-up
a consigned vessel
date of clearance
to get on to forwarding agents
to be on the list
the invoiced sales
order intake for the month
to be cleared
to dial the number direct
to handle business
to check up with a bank
to rate somebody as sound
to agree a commission
(to pay by) sight draft
irrevocable letter of credit
bills of lading
long-term assessment
PRE-LISTENING
Task 1
Consider the introduction to the unit. Answer the following questions and be ready to give a story line. Use the word combinations in brackets.
What unpleasant surprise is waiting for J. Martin after his trip to Abraca?
(to be due back from the trip; a pile of work; to be an efficient secretary; to cope with the emergency by doing something; the Chief clerk, the General Office; to lend a shorthand-typist)
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