Booking airplane tickets

Booking tickets is a basic part of travel. In this dialogue we are going to learn useful phrases and language for making airplane arrangements.

Michael Kemp wants to book a round trip ticket from London to Las Vegas. So he calls a travel agent in “Jupiter Travel” agency. Here is their conversation:

DIALOGUE

Travel agent: Hallo, “Jupiter Travel”, Tom speaking. What can I do for you?

Michael: Hallo, there. I’d like to book a round trip ticket from London to Las Vegas.

Travel agent: And how do you plan your travelling?

Michael: I’d like to get to Las Vegas on the 8^th of March.

Travel agent: And return on?

Michael: I’d like to leave the following Sunday, the14^th of March.

Travel agent: All right. Will that be first class, business or economy?

Michael: Economy.

Travel agent: Let’s see… There is “US Airways” flight leaving London Heathrow at 10:30 AM on March the 8^th. Connecting in Los Angeles and arriving in Las Vegas at 5:05 PM.

Michael: You don’t have anything that gets in a little earlier, do you?

Travel agent: Actually, most of the flights are like that, unless you want to connect in New York or maybe Denver, but then you are going to have a long layover.

Michael: No, no, the flight to Los Angeles sounds fine.

Travel agent: All right.

Michael: How about the return?

Travel agent: Let’s see… Departing Las Vegas at 11:30 AM and arriving the next day to London Heathrow at 8:30 in the morning. How’s that?

Michael: That’ll be fine.

Travel agent: OK.

Michael: How much will it all come to?

Travel agent: Seven hundred and twenty five pounds per person including tax.

Michael: All right, sounds good. And how long can you hold it for me?

Travel agent: You need to make payment within 24 hours to guarantee this fare.

Michael: I see. That’s ok. I’ll just pay for it now.

Travel agent: Ok. Any seating preferences?

Michael: Can you book an aisle, please?

Travel agent: Yes, that should be no problem. Ok. Now I just need your name and passport number, please.

Michael: Ok. Michael Kemp.

Travel agent: Ok, Mr Kemp. Everything is confirmed. I’ll e-mail you your itinerary, and these are e-tickets, save and just pick them up when you get to the airport.

Michael: Great.

Travel agent: If you have any questions, please, call me at any time.

Michael: Thanks, Tom.

Travel agent: You are welcome. And thank you for using “Jupiter Travel”.

Notes to the dialogue:

To hold the fare means to reserve the tickets at this price.

An itinerary is a list of your departure and arrival times and places.

E-tickets or electronic tickets are paperless. You can check in for your flight using just your ID and sometimes anitinerary or reservation number.

Some useful expressions for making a booking:

- I’d like a one way ticket to Chicago, please, for February 18^th.

- Can we book a round trip ticket to Manila leaving March 30 and returning the following Sunday?

- Could you give me a call on round trip flights to New Zealand for the end of March?

There are the following types of tickets: economy, business and first class. First class is the most luxurious and expensive, while economy is the most basic and inexpensive. Business is in between.

Some expressions about the types of tickets:

- I’d like a first class ticket.

- We’d prefer to fly business if possible.

- Can you put us an economy, please.

The time that passengers spend in the airport waiting for their connecting flight is called a layover. Here are some common types of requests we need to make about the layover time:

- You don’t think you can find something with a shorter layover, do you?

- Actually, I prefer a direct flight if possible.

- Is there any way we can get a flight connecting in Tokyo?

The expression seating preferences means what kind of seat the passenger wants.

An aisle seat is near the aisles of the airplane. A window seat is near a window.

Here are some common types of requests about the seating preferences and meals served:

- Can you make sure one of us gets a window seat, please?

- Would you, please, try to put us in the emergency exit row seat?

- If possible, I’d like to make sure that I’m not sitting near any young children.

- I’d like to get a seat at front if possible.

- Can we get three seats in a row together for my family?

- Is it possible to request a vegetarian meal?

Словарь

arrangements приготовления

round trip = return trip поездка туда и обратно, поездка в оба конца

travel agent агент бюро по продаже авиабилетов

connect flight полет c промежуточной пересадкой

layover задержка

tax налог, сбор

fare стоимость проезда, тариф, плата за проезд

payment платеж, плата, оплата

aisle [aIl] проход между рядами

preferences предпочтения

to confirm подтверждать

itinerary [aI'tInqrqrI] курс, маршрут, путь

departure [dI'pRCq] отправление

list список

arrival [q'raIv(q)l] прибытие

paperless безбумажный

ID сокр. от identification идентификация

one way ticket билет в одну сторону

direct flight прямой рейс

emergency exit запасный выход

row [rou] ряд

vegetarian ["veGI'tFqrIqn] вегетарианский

Задание 8.1 Вы заказываете авиабилет. Составьте предложения, используя следующие слова:

1. roundtrip ticket, Moscow to London, leave June 16, return the following Saturday

2. one way ticket, New York, leave any time in October,

Text 3

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